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Enterprise Integrations


The Importance of the Network Operations Center
Enterprises running 24x7 network operation centers (NOCs) have made large investments in help desk tools also known as Enterprise Management Frameworks (EMFs). Enterprise Integration with these tools provide the NOC with central visibility into the health of monitored business services to ensure uptime per SLAs.

Benefits
The integration of Datacenter Monitoring software with help desk tools enables organizations to deliver higher levels of business availability thereby generating increased revenues. In addition, enterprises also benefit from a greater ROI since they are able to leverage their existing EMF while seamlessly expanding the monitoring scope within their datacenter infrastructure.

Halcyon Solutions
Halcyon's Enterprise Integration solutions provide bi-directional integrations to seamlessly forward health monitoring, performance, and fault events from one management framework to another. This includes coverage for the most popular EMFs and ticketing systems such as IBM Tivoli, HP Openview, BMC Remedy, and many others..

Click here to view products currently available for integrating Sun xVM Ops Center, Sun Management Center, and Halcyon Neuron Agents with other management frameworks.